{"id":736,"date":"2026-02-12T04:46:17","date_gmt":"2026-02-12T04:46:17","guid":{"rendered":"https:\/\/zenavietnam.com\/?page_id=736"},"modified":"2026-04-29T08:27:29","modified_gmt":"2026-04-29T08:27:29","slug":"cau-hoi-thuong-gap","status":"publish","type":"page","link":"https:\/\/zenavietnam.com\/en\/cau-hoi-thuong-gap\/","title":{"rendered":"C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p"},"content":{"rendered":"<section class=\"vt-faq-page\">\n\n  <div class=\"vt-faq-wrap\">\n\n    <div class=\"vt-faq-top-tabs\">\n      <button class=\"vt-faq-top-tab active\" data-top=\"customer\">D\u00e0nh cho kh\u00e1ch<\/button>\n      <button class=\"vt-faq-top-tab\" data-top=\"worker\">D\u00e0nh cho \u0111\u1ed1i t\u00e1c<\/button>\n    <\/div>\n\n    <div class=\"vt-faq-layout\">\n\n      <div class=\"vt-faq-sidebar\">\n\n        <div class=\"vt-faq-menu vt-faq-menu-customer active\">\n          <button class=\"vt-faq-menu-item active\" data-group=\"customer-1\">T\u00c0I KHO\u1ea2N V\u00c0 C\u00c1C V\u1ea4N \u0110\u1ec0 CHUNG<\/button>\n          <button class=\"vt-faq-menu-item\" data-group=\"customer-2\">T\u00ccM KI\u1ebeM, \u0110\u1eb6T L\u1ecaCH V\u00c0 QU\u1ea2N L\u00dd L\u1ecaCH H\u1eb8N<\/button>\n          <button class=\"vt-faq-menu-item\" data-group=\"customer-3\">THANH TO\u00c1N, \u0110\u00c1NH GI\u00c1 V\u00c0 H\u1ed6 TR\u1ee2 SAU D\u1ecaCH V\u1ee4<\/button>\n          <button class=\"vt-faq-menu-item\" data-group=\"customer-4\">AN TO\u00c0N V\u00c0 H\u1ed6 TR\u1ee2<\/button>\n        <\/div>\n\n        <div class=\"vt-faq-menu vt-faq-menu-worker\">\n          <button class=\"vt-faq-menu-item active\" data-group=\"worker-1\">\u0110\u0102NG K\u00dd V\u00c0 T\u00c0I KHO\u1ea2N<\/button>\n          <button class=\"vt-faq-menu-item\" data-group=\"worker-2\">HO\u1ea0T \u0110\u1ed8NG V\u00c0 NH\u1eacN L\u1ecaCH<\/button>\n          <button class=\"vt-faq-menu-item\" data-group=\"worker-3\">THU NH\u1eacP, V\u00cd V\u00c0 PH\u00cd N\u1ec0N T\u1ea2NG<\/button>\n          <button class=\"vt-faq-menu-item\" data-group=\"worker-4\">H\u1ed6 TR\u1ee2 V\u00c0 C\u00c1C V\u1ea4N \u0110\u1ec0 KH\u00c1C<\/button>\n        <\/div>\n\n      <\/div>\n\n      <div class=\"vt-faq-content\">\n\n        <!-- CUSTOMER 1 -->\n        <div class=\"vt-faq-group active\" id=\"customer-1\">\n          <div class=\"vt-faq-accordion-item active\">\n            <button class=\"vt-faq-question\">\n              <span>1. \u1ee8ng d\u1ee5ng Zena ho\u1ea1t \u0111\u1ed9ng nh\u01b0 th\u1ebf n\u00e0o?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              Zena l\u00e0 n\u1ec1n t\u1ea3ng k\u1ebft n\u1ed1i gi\u00fap kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng t\u00ecm ki\u1ebfm, l\u1ef1a ch\u1ecdn v\u00e0 \u0111\u1eb7t l\u1ecbch c\u00e1c d\u1ecbch v\u1ee5 massage, spa v\u00e0 l\u00e0m \u0111\u1eb9p nh\u01b0 massage t\u1ea1i nh\u00e0, massage th\u01b0 gi\u00e3n, ch\u0103m s\u00f3c da, g\u1ed9i \u0111\u1ea7u d\u01b0\u1ee1ng sinh, makeup, nail v\u00e0 nhi\u1ec1u d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c c\u00e1 nh\u00e2n kh\u00e1c. Zena gi\u00fap k\u1ebft n\u1ed1i kh\u00e1ch h\u00e0ng v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c cung c\u1ea5p d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p theo khu v\u1ef1c, th\u1eddi gian v\u00e0 nhu c\u1ea7u.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>2. C\u00e1c \u0111\u1ed1i t\u00e1c tr\u00ean \u1ee9ng d\u1ee5ng Zena l\u00e0 ai?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              \u0110\u1ed1i t\u00e1c tr\u00ean Zena l\u00e0 c\u00e1c c\u00e1 nh\u00e2n ho\u1eb7c \u0111\u01a1n v\u1ecb cung c\u1ea5p d\u1ecbch v\u1ee5 massage, spa v\u00e0 l\u00e0m \u0111\u1eb9p \u0111ang ho\u1ea1t \u0111\u1ed9ng tr\u00ean n\u1ec1n t\u1ea3ng. C\u00e1c \u0111\u1ed1i t\u00e1c c\u1ea7n ho\u00e0n thi\u1ec7n h\u1ed3 s\u01a1, x\u00e1c th\u1ef1c th\u00f4ng tin v\u00e0 \u0111\u00e1p \u1ee9ng c\u00e1c ti\u00eau chu\u1ea9n ho\u1ea1t \u0111\u1ed9ng tr\u01b0\u1edbc khi nh\u1eadn l\u1ecbch t\u1eeb kh\u00e1ch h\u00e0ng.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>3. L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u0103ng k\u00fd t\u00e0i kho\u1ea3n Zena?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              B\u1ea1n ch\u1ec9 c\u1ea7n t\u1ea3i \u1ee9ng d\u1ee5ng Zena, ch\u1ecdn vai tr\u00f2 \u201cKh\u00e1ch h\u00e0ng\u201d, nh\u1eadp s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 m\u00e3 OTP \u0111\u1ec3 x\u00e1c th\u1ef1c. Sau \u0111\u00f3 ho\u00e0n thi\u1ec7n th\u00f4ng tin c\u01a1 b\u1ea3n l\u00e0 c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u t\u00ecm ki\u1ebfm v\u00e0 \u0111\u1eb7t l\u1ecbch d\u1ecbch v\u1ee5.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>4. \u0110\u0103ng nh\u1eadp t\u00e0i kho\u1ea3n Zena c\u00f3 c\u1ea7n m\u1eadt kh\u1ea9u kh\u00f4ng?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              Kh\u00f4ng. Zena s\u1eed d\u1ee5ng h\u00ecnh th\u1ee9c \u0111\u0103ng nh\u1eadp b\u1eb1ng s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 m\u00e3 OTP \u0111\u1ec3 t\u0103ng s\u1ef1 ti\u1ec7n l\u1ee3i v\u00e0 b\u1ea3o m\u1eadt cho ng\u01b0\u1eddi d\u00f9ng.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>5. T\u00f4i c\u00f3 c\u1ea7n tr\u1ea3 ph\u00ed \u0111\u1ec3 t\u1ea3i v\u00e0 s\u1eed d\u1ee5ng \u1ee9ng d\u1ee5ng kh\u00f4ng?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              Kh\u00f4ng. Vi\u1ec7c t\u1ea3i v\u00e0 s\u1eed d\u1ee5ng \u1ee9ng d\u1ee5ng Zena l\u00e0 ho\u00e0n to\u00e0n mi\u1ec5n ph\u00ed. B\u1ea1n ch\u1ec9 thanh to\u00e1n khi \u0111\u1eb7t v\u00e0 s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 tr\u00ean n\u1ec1n t\u1ea3ng.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>6. Th\u00f4ng tin c\u00e1 nh\u00e2n c\u1ee7a t\u00f4i c\u00f3 \u0111\u01b0\u1ee3c b\u1ea3o m\u1eadt kh\u00f4ng?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              C\u00f3. Zena cam k\u1ebft b\u1ea3o m\u1eadt th\u00f4ng tin c\u00e1 nh\u00e2n, l\u1ecbch s\u1eed \u0111\u1eb7t l\u1ecbch v\u00e0 c\u00e1c d\u1eef li\u1ec7u li\u00ean quan theo Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt v\u00e0 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>7. L\u00e0m c\u00e1ch n\u00e0o \u0111\u1ec3 x\u00f3a t\u00e0i kho\u1ea3n Zena c\u1ee7a t\u00f4i?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              N\u1ebfu b\u1ea1n mu\u1ed1n x\u00f3a t\u00e0i kho\u1ea3n, vui l\u00f2ng li\u00ean h\u1ec7 b\u1ed9 ph\u1eadn Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a Zena qua c\u00e1c k\u00eanh h\u1ed7 tr\u1ee3 ch\u00ednh th\u1ee9c \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn x\u1eed l\u00fd.\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <!-- CUSTOMER 2 -->\n        <div class=\"vt-faq-group\" id=\"customer-2\">\n          <div class=\"vt-faq-accordion-item active\">\n            <button class=\"vt-faq-question\">\n              <span>1. L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 t\u00f4i t\u00ecm v\u00e0 \u0111\u1eb7t l\u1ecbch d\u1ecbch v\u1ee5 tr\u00ean Zena?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              B\u1ea1n c\u00f3 th\u1ec3 t\u00ecm v\u00e0 \u0111\u1eb7t l\u1ecbch d\u1ecbch v\u1ee5 tr\u00ean Zena b\u1eb1ng nhi\u1ec1u c\u00e1ch:\n              <br><br>\n              \u2022 T\u00ecm ki\u1ebfm theo t\u00ean d\u1ecbch v\u1ee5 nh\u01b0 massage t\u1ea1i nh\u00e0, spa th\u01b0 gi\u00e3n, ch\u0103m s\u00f3c da, makeup, nail&#8230;\n              <br>\n              \u2022 Ch\u1ecdn tr\u1ef1c ti\u1ebfp t\u1eeb c\u00e1c danh m\u1ee5c d\u1ecbch v\u1ee5 n\u1ed5i b\u1eadt tr\u00ean trang ch\u1ee7.\n              <br>\n              \u2022 Xem h\u1ed3 s\u01a1 \u0111\u1ed1i t\u00e1c, \u0111\u00e1nh gi\u00e1, khu v\u1ef1c ph\u1ee5c v\u1ee5 v\u00e0 m\u1ee9c gi\u00e1 tham kh\u1ea3o tr\u01b0\u1edbc khi \u0111\u1eb7t l\u1ecbch.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>2. Gi\u00e1 d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c t\u00ednh nh\u01b0 th\u1ebf n\u00e0o?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              Gi\u00e1 d\u1ecbch v\u1ee5 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb theo m\u1ee9c gi\u00e1 ni\u00eam y\u1ebft ho\u1eb7c gi\u00e1 tham kh\u1ea3o t\u1eeb t\u1eebng \u0111\u1ed1i t\u00e1c tr\u00ean n\u1ec1n t\u1ea3ng. M\u1ee9c gi\u00e1 cu\u1ed1i c\u00f9ng s\u1ebd \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn trong \u0111\u01a1n \u0111\u1eb7t l\u1ecbch tr\u01b0\u1edbc khi d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>3. \u1ee8ng d\u1ee5ng c\u00f3 h\u1ed7 tr\u1ee3 \u0111\u1eb7t l\u1ecbch tr\u01b0\u1edbc kh\u00f4ng?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              C\u00f3. B\u1ea1n c\u00f3 th\u1ec3 ch\u1ee7 \u0111\u1ed9ng ch\u1ecdn ng\u00e0y, gi\u1edd v\u00e0 \u0111\u1ecba \u0111i\u1ec3m mong mu\u1ed1n khi t\u1ea1o \u0111\u01a1n \u0111\u1eb7t l\u1ecbch tr\u00ean Zena.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>4. T\u00f4i c\u00f3 th\u1ec3 \u0111\u1eb7t nhi\u1ec1u d\u1ecbch v\u1ee5 c\u00f9ng l\u00fac kh\u00f4ng?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              C\u00f3. B\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o nhi\u1ec1u \u0111\u01a1n \u0111\u1eb7t l\u1ecbch kh\u00e1c nhau cho c\u00e1c d\u1ecbch v\u1ee5 ho\u1eb7c khung gi\u1edd kh\u00e1c nhau t\u00f9y theo nhu c\u1ea7u s\u1eed d\u1ee5ng.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>5. T\u00f4i c\u00f3 th\u1ec3 \u0111\u1eb7t d\u1ecbch v\u1ee5 cho ng\u01b0\u1eddi kh\u00e1c kh\u00f4ng?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              C\u00f3. B\u1ea1n c\u00f3 th\u1ec3 \u0111\u1eb7t l\u1ecbch cho ng\u01b0\u1eddi th\u00e2n ho\u1eb7c b\u1ea1n b\u00e8 b\u1eb1ng c\u00e1ch nh\u1eadp \u0111\u00fang \u0111\u1ecba ch\u1ec9 v\u00e0 th\u00f4ng tin li\u00ean h\u1ec7 c\u1ea7n thi\u1ebft khi t\u1ea1o \u0111\u01a1n.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>6. L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 h\u1ee7y m\u1ed9t l\u1ecbch h\u1eb9n?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              B\u1ea1n c\u00f3 th\u1ec3 v\u00e0o m\u1ee5c \u201cL\u1ecbch h\u1eb9n\u201d ho\u1eb7c \u201cHo\u1ea1t \u0111\u1ed9ng\u201d \u0111\u1ec3 ki\u1ec3m tra chi ti\u1ebft \u0111\u01a1n v\u00e0 th\u1ef1c hi\u1ec7n h\u1ee7y l\u1ecbch n\u1ebfu \u0111\u01a1n v\u1eabn \u0111ang \u1edf tr\u1ea1ng th\u00e1i cho ph\u00e9p h\u1ee7y. T\u00f9y t\u1eebng th\u1eddi \u0111i\u1ec3m h\u1ee7y, n\u1ec1n t\u1ea3ng c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch h\u1ee7y t\u01b0\u01a1ng \u1ee9ng theo quy \u0111\u1ecbnh.\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <!-- CUSTOMER 3 -->\n        <div class=\"vt-faq-group\" id=\"customer-3\">\n          <div class=\"vt-faq-accordion-item active\">\n            <button class=\"vt-faq-question\">\n              <span>1. T\u00f4i c\u00f3 th\u1ec3 thanh to\u00e1n b\u1eb1ng nh\u1eefng h\u00ecnh th\u1ee9c n\u00e0o?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              B\u1ea1n c\u00f3 th\u1ec3 thanh to\u00e1n b\u1eb1ng c\u00e1c ph\u01b0\u01a1ng th\u1ee9c \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 tr\u00ean \u1ee9ng d\u1ee5ng, bao g\u1ed3m:\n              <br><br>\n              \u2022 Thanh to\u00e1n tr\u1ef1c ti\u1ebfp b\u1eb1ng ti\u1ec1n m\u1eb7t\n              <br>\n              \u2022 Chuy\u1ec3n kho\u1ea3n ng\u00e2n h\u00e0ng\n              <br>\n              \u2022 V\u00ed \u0111i\u1ec7n t\u1eed ho\u1eb7c c\u00e1c h\u00ecnh th\u1ee9c thanh to\u00e1n online \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p tr\u00ean n\u1ec1n t\u1ea3ng (n\u1ebfu c\u00f3)\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>2. N\u1ebfu c\u00f3 chi ph\u00ed ph\u00e1t sinh trong qu\u00e1 tr\u00ecnh th\u1ef1c hi\u1ec7n d\u1ecbch v\u1ee5 th\u00ec sao?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              N\u1ebfu ph\u00e1t sinh th\u00eam d\u1ecbch v\u1ee5 ho\u1eb7c thay \u0111\u1ed5i h\u1ea1ng m\u1ee5c th\u1ef1c hi\u1ec7n, \u0111\u1ed1i t\u00e1c c\u1ea7n trao \u0111\u1ed5i r\u00f5 v\u1edbi b\u1ea1n tr\u01b0\u1edbc khi ti\u1ebfp t\u1ee5c. M\u1ecdi chi ph\u00ed b\u1ed5 sung ch\u1ec9 n\u00ean \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n khi b\u1ea1n \u0111\u00e3 \u0111\u1ed3ng \u00fd x\u00e1c nh\u1eadn.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>3. L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              Sau khi ho\u00e0n t\u1ea5t l\u1ecbch h\u1eb9n, b\u1ea1n c\u00f3 th\u1ec3 v\u00e0o m\u1ee5c l\u1ecbch s\u1eed \u0111\u01a1n h\u00e0ng \u0111\u1ec3 ch\u1ea5m \u0111i\u1ec3m sao v\u00e0 \u0111\u1ec3 l\u1ea1i nh\u1eadn x\u00e9t cho \u0111\u1ed1i t\u00e1c. \u0110\u00e1nh gi\u00e1 c\u1ee7a b\u1ea1n s\u1ebd gi\u00fap nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00e1c d\u1ec5 d\u00e0ng l\u1ef1a ch\u1ecdn d\u1ecbch v\u1ee5 ph\u00f9 h\u1ee3p h\u01a1n.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>4. Zena c\u00f3 h\u1ed7 tr\u1ee3 sau d\u1ecbch v\u1ee5 kh\u00f4ng?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              T\u00f9y t\u1eebng lo\u1ea1i d\u1ecbch v\u1ee5, \u0111\u1ed1i t\u00e1c c\u00f3 th\u1ec3 c\u00f3 ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 sau d\u1ecbch v\u1ee5 theo n\u1ed9i dung \u0111\u00e3 trao \u0111\u1ed5i v\u00e0 x\u00e1c nh\u1eadn trong \u0111\u01a1n. N\u1ebfu c\u1ea7n h\u1ed7 tr\u1ee3 th\u00eam, b\u1ea1n c\u00f3 th\u1ec3 li\u00ean h\u1ec7 v\u1edbi \u0111\u1ed1i t\u00e1c qua n\u1ec1n t\u1ea3ng ho\u1eb7c li\u00ean h\u1ec7 b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 c\u1ee7a Zena.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>5. T\u00f4i c\u1ea7n l\u00e0m g\u00ec n\u1ebfu mu\u1ed1n li\u00ean h\u1ec7 l\u1ea1i sau khi \u0111\u00e3 ho\u00e0n t\u1ea5t d\u1ecbch v\u1ee5?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              B\u1ea1n c\u00f3 th\u1ec3 v\u00e0o m\u1ee5c l\u1ecbch s\u1eed \u0111\u01a1n h\u00e0ng, ch\u1ecdn \u0111\u01a1n \u0111\u00e3 ho\u00e0n t\u1ea5t v\u00e0 li\u00ean h\u1ec7 l\u1ea1i v\u1edbi \u0111\u1ed1i t\u00e1c qua n\u1ec1n t\u1ea3ng \u0111\u1ec3 trao \u0111\u1ed5i th\u00eam v\u1ec1 d\u1ecbch v\u1ee5 \u0111\u00e3 s\u1eed d\u1ee5ng.\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <!-- CUSTOMER 4 -->\n        <div class=\"vt-faq-group\" id=\"customer-4\">\n          <div class=\"vt-faq-accordion-item active\">\n            <button class=\"vt-faq-question\">\n              <span>1. T\u00f4i ph\u1ea3i l\u00e0m g\u00ec n\u1ebfu c\u1ea7n h\u1ed7 tr\u1ee3 ho\u1eb7c c\u00f3 khi\u1ebfu n\u1ea1i v\u1ec1 d\u1ecbch v\u1ee5?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              N\u1ebfu b\u1ea1n c\u1ea7n h\u1ed7 tr\u1ee3, khi\u1ebfu n\u1ea1i ho\u1eb7c ph\u1ea3n \u00e1nh v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, vui l\u00f2ng li\u00ean h\u1ec7 b\u1ed9 ph\u1eadn Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a Zena qua hotline, Zalo OA ho\u1eb7c Fanpage ch\u00ednh th\u1ee9c \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 nhanh ch\u00f3ng.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>2. \u1ee8ng d\u1ee5ng c\u00f3 h\u1ed7 tr\u1ee3 n\u1ebfu \u0111\u1ed1i t\u00e1c kh\u00f4ng \u0111\u1ebfn ho\u1eb7c d\u1ecbch v\u1ee5 kh\u00f4ng \u0111\u00fang nh\u01b0 \u0111\u1eb7t l\u1ecbch kh\u00f4ng?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              C\u00f3. Trong tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed1i t\u00e1c kh\u00f4ng \u0111\u1ebfn \u0111\u00fang l\u1ecbch, h\u1ee7y l\u1ecbch kh\u00f4ng h\u1ee3p l\u00fd ho\u1eb7c ph\u00e1t sinh v\u1ea5n \u0111\u1ec1 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, Zena s\u1ebd ti\u1ebfp nh\u1eadn th\u00f4ng tin, x\u00e1c minh v\u00e0 h\u1ed7 tr\u1ee3 x\u1eed l\u00fd theo t\u1eebng tr\u01b0\u1eddng h\u1ee3p c\u1ee5 th\u1ec3 \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o tr\u1ea3i nghi\u1ec7m t\u1ed1t h\u01a1n cho kh\u00e1ch h\u00e0ng.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>3. T\u1ea1i sao t\u00f4i n\u00ean \u0111\u1eb7t l\u1ecbch v\u00e0 trao \u0111\u1ed5i ngay tr\u00ean \u1ee9ng d\u1ee5ng?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              Vi\u1ec7c \u0111\u1eb7t l\u1ecbch v\u00e0 trao \u0111\u1ed5i tr\u00ean \u1ee9ng d\u1ee5ng gi\u00fap b\u1ea1n d\u1ec5 d\u00e0ng theo d\u00f5i l\u1ecbch h\u1eb9n, l\u01b0u l\u1ea1i th\u00f4ng tin \u0111\u01a1n h\u00e0ng, \u0111\u00e1nh gi\u00e1 d\u1ecbch v\u1ee5 v\u00e0 thu\u1eadn ti\u1ec7n h\u01a1n khi c\u1ea7n h\u1ed7 tr\u1ee3 t\u1eeb Zena. \u0110\u00e2y c\u0169ng l\u00e0 c\u00e1ch an to\u00e0n v\u00e0 minh b\u1ea1ch h\u01a1n trong qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>4. Zena c\u00f3 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng h\u1eb1ng ng\u00e0y kh\u00f4ng?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              \u0110\u1ed9i ng\u0169 Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng c\u1ee7a Zena lu\u00f4n c\u1ed1 g\u1eafng h\u1ed7 tr\u1ee3 nhanh nh\u1ea5t trong th\u1eddi gian l\u00e0m vi\u1ec7c. C\u00e1c tr\u01b0\u1eddng h\u1ee3p ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn l\u1ecbch h\u1eb9n s\u1ebd \u0111\u01b0\u1ee3c \u01b0u ti\u00ean x\u1eed l\u00fd s\u1edbm.\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <!-- WORKER 1 -->\n        <div class=\"vt-faq-group\" id=\"worker-1\">\n          <div class=\"vt-faq-accordion-item active\">\n            <button class=\"vt-faq-question\">\n              <span>1. T\u00f4i c\u1ea7n chu\u1ea9n b\u1ecb nh\u1eefng g\u00ec \u0111\u1ec3 \u0111\u0103ng k\u00fd tr\u1edf th\u00e0nh \u0111\u1ed1i t\u00e1c?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              \u0110\u1ec3 \u0111\u0103ng k\u00fd tr\u1edf th\u00e0nh \u0111\u1ed1i t\u00e1c tr\u00ean Zena, b\u1ea1n c\u1ea7n chu\u1ea9n b\u1ecb:\n              <br><br>\n              \u2022 \u0110i\u1ec7n tho\u1ea1i th\u00f4ng minh \u0111\u1ec3 c\u00e0i \u0111\u1eb7t \u1ee9ng d\u1ee5ng\n              <br>\n              \u2022 S\u1ed1 \u0111i\u1ec7n tho\u1ea1i ch\u00ednh ch\u1ee7 \u0111\u1ec3 \u0111\u0103ng k\u00fd t\u00e0i kho\u1ea3n\n              <br>\n              \u2022 Gi\u1ea5y t\u1edd t\u00f9y th\u00e2n h\u1ee3p l\u1ec7 \u0111\u1ec3 x\u00e1c th\u1ef1c th\u00f4ng tin\n              <br>\n              \u2022 H\u1ed3 s\u01a1 d\u1ecbch v\u1ee5, h\u00ecnh \u1ea3nh, ch\u1ee9ng ch\u1ec9 ngh\u1ec1 nghi\u1ec7p ho\u1eb7c kinh nghi\u1ec7m th\u1ef1c t\u1ebf (n\u1ebfu c\u00f3) \u0111\u1ec3 t\u0103ng \u0111\u1ed9 uy t\u00edn\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>2. Quy tr\u00ecnh \u0111\u0103ng k\u00fd tr\u1edf th\u00e0nh \u0111\u1ed1i t\u00e1c nh\u01b0 th\u1ebf n\u00e0o?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              Quy tr\u00ecnh \u0111\u0103ng k\u00fd \u0111\u1ed1i t\u00e1c tr\u00ean Zena g\u1ed3m c\u00e1c b\u01b0\u1edbc:\n              <br><br>\n              \u2022 T\u1ea1o t\u00e0i kho\u1ea3n b\u1eb1ng s\u1ed1 \u0111i\u1ec7n tho\u1ea1i\n              <br>\n              \u2022 Ch\u1ecdn lo\u1ea1i h\u00ecnh d\u1ecbch v\u1ee5 mu\u1ed1n cung c\u1ea5p\n              <br>\n              \u2022 Ho\u00e0n thi\u1ec7n h\u1ed3 s\u01a1 c\u00e1 nh\u00e2n v\u00e0 th\u00f4ng tin d\u1ecbch v\u1ee5\n              <br>\n              \u2022 G\u1eedi h\u1ed3 s\u01a1 \u0111\u1ec3 h\u1ec7 th\u1ed1ng x\u00e9t duy\u1ec7t tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u nh\u1eadn l\u1ecbch\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>3. Th\u1eddi gian x\u00e9t duy\u1ec7t h\u1ed3 s\u01a1 c\u1ee7a t\u00f4i m\u1ea5t bao l\u00e2u?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              Sau khi b\u1ea1n ho\u00e0n t\u1ea5t h\u1ed3 s\u01a1 v\u00e0 g\u1eedi \u0111\u0103ng k\u00fd, h\u1ec7 th\u1ed1ng s\u1ebd x\u00e9t duy\u1ec7t trong th\u1eddi gian s\u1edbm nh\u1ea5t theo quy tr\u00ecnh c\u1ee7a n\u1ec1n t\u1ea3ng.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>4. T\u00f4i c\u00f3 th\u1ec3 \u0111\u0103ng k\u00fd nhi\u1ec1u nh\u00f3m d\u1ecbch v\u1ee5 tr\u00ean app kh\u00f4ng?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              C\u00f3. B\u1ea1n c\u00f3 th\u1ec3 \u0111\u0103ng k\u00fd nhi\u1ec1u nh\u00f3m d\u1ecbch v\u1ee5 kh\u00e1c nhau n\u1ebfu \u0111\u00e1p \u1ee9ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n ho\u1ea1t \u0111\u1ed9ng cho t\u1eebng d\u1ecbch v\u1ee5, v\u00ed d\u1ee5 nh\u01b0 massage t\u1ea1i nh\u00e0, ch\u0103m s\u00f3c da, g\u1ed9i \u0111\u1ea7u d\u01b0\u1ee1ng sinh, makeup, nail&#8230;\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>5. Zena c\u00f3 y\u00eau c\u1ea7u \u0111\u1ed3ng ph\u1ee5c ho\u1eb7c h\u00ecnh \u1ea3nh nh\u1eadn di\u1ec7n kh\u00f4ng?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              Zena c\u00f3 th\u1ec3 khuy\u1ebfn kh\u00edch \u0111\u1ed1i t\u00e1c s\u1eed d\u1ee5ng h\u00ecnh \u1ea3nh chuy\u00ean nghi\u1ec7p ho\u1eb7c b\u1ed9 nh\u1eadn di\u1ec7n ph\u00f9 h\u1ee3p \u0111\u1ec3 t\u0103ng s\u1ef1 tin t\u01b0\u1edfng v\u1edbi kh\u00e1ch h\u00e0ng. N\u1ebfu c\u00f3 y\u00eau c\u1ea7u c\u1ee5 th\u1ec3, n\u1ec1n t\u1ea3ng s\u1ebd th\u00f4ng b\u00e1o r\u00f5 trong \u1ee9ng d\u1ee5ng ho\u1eb7c qua b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3.\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <!-- WORKER 2 -->\n        <div class=\"vt-faq-group\" id=\"worker-2\">\n          <div class=\"vt-faq-accordion-item active\">\n            <button class=\"vt-faq-question\">\n              <span>1. T\u1ea1i sao t\u00f4i \u0111\u00e3 \u0111\u0103ng k\u00fd kh\u00e1 l\u00e2u m\u00e0 v\u1eabn ch\u01b0a c\u00f3 l\u1ecbch h\u1eb9n?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              Vi\u1ec7c nh\u1eadn \u0111\u01b0\u1ee3c l\u1ecbch h\u1eb9n ph\u1ee5 thu\u1ed9c v\u00e0o nhi\u1ec1u y\u1ebfu t\u1ed1:\n              <br><br>\n              \u2022 Khu v\u1ef1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a b\u1ea1n\n              <br>\n              \u2022 Nhu c\u1ea7u th\u1ef1c t\u1ebf c\u1ee7a kh\u00e1ch h\u00e0ng t\u1ea1i th\u1eddi \u0111i\u1ec3m \u0111\u00f3\n              <br>\n              \u2022 M\u1ee9c \u0111\u1ed9 ho\u00e0n thi\u1ec7n h\u1ed3 s\u01a1 v\u00e0 h\u00ecnh \u1ea3nh d\u1ecbch v\u1ee5\n              <br>\n              \u2022 \u0110\u00e1nh gi\u00e1 t\u1eeb kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc \u0111\u00f3\n              <br>\n              \u2022 M\u1ee9c gi\u00e1 d\u1ecbch v\u1ee5 v\u00e0 th\u1eddi gian ph\u1ea3n h\u1ed3i c\u1ee7a b\u1ea1n\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>2. T\u00f4i n\u00ean l\u00e0m g\u00ec khi khu v\u1ef1c c\u1ee7a m\u00ecnh \u00edt \u0111\u01a1n?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              N\u1ebfu khu v\u1ef1c c\u1ee7a b\u1ea1n t\u1ea1m th\u1eddi ch\u01b0a c\u00f3 nhi\u1ec1u l\u1ecbch h\u1eb9n, b\u1ea1n c\u00f3 th\u1ec3:\n              <br><br>\n              \u2022 M\u1edf r\u1ed9ng ph\u1ea1m vi ph\u1ee5c v\u1ee5\n              <br>\n              \u2022 B\u1eadt tr\u1ea1ng th\u00e1i s\u1eb5n s\u00e0ng nh\u1eadn l\u1ecbch trong nhi\u1ec1u khung gi\u1edd h\u01a1n\n              <br>\n              \u2022 Ho\u00e0n thi\u1ec7n h\u1ed3 s\u01a1, h\u00ecnh \u1ea3nh v\u00e0 m\u00f4 t\u1ea3 d\u1ecbch v\u1ee5 \u0111\u1ec3 t\u0103ng kh\u1ea3 n\u0103ng \u0111\u01b0\u1ee3c kh\u00e1ch l\u1ef1a ch\u1ecdn\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>3. T\u1ea1i sao t\u00f4i \u0111\u00e3 b\u00e1o gi\u00e1 m\u00e0 kh\u00e1ch kh\u00f4ng ph\u1ea3n h\u1ed3i?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 x\u1ea3y ra v\u00ec:\n              <br><br>\n              \u2022 Kh\u00e1ch h\u00e0ng \u0111\u00e3 ch\u1ecdn \u0111\u1ed1i t\u00e1c kh\u00e1c ph\u00f9 h\u1ee3p h\u01a1n\n              <br>\n              \u2022 Kh\u00e1ch h\u00e0ng \u0111\u00e3 h\u1ee7y ho\u1eb7c thay \u0111\u1ed5i nhu c\u1ea7u\n              <br>\n              \u2022 Khung gi\u1edd \u0111\u1eb7t l\u1ecbch kh\u00f4ng c\u00f2n ph\u00f9 h\u1ee3p\n              <br><br>\n              \u0110\u1ec3 t\u0103ng t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n, b\u1ea1n n\u00ean ph\u1ea3n h\u1ed3i nhanh, t\u01b0 v\u1ea5n r\u00f5 r\u00e0ng v\u00e0 gi\u1eef h\u1ed3 s\u01a1 chuy\u00ean nghi\u1ec7p.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>4. T\u00f4i c\u00f3 th\u1ec3 t\u1eeb ch\u1ed1i m\u1ed9t l\u1ecbch h\u1eb9n kh\u00f4ng ph\u00f9 h\u1ee3p kh\u00f4ng?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              C\u00f3. B\u1ea1n c\u00f3 th\u1ec3 ch\u1ee7 \u0111\u1ed9ng t\u1eeb ch\u1ed1i ho\u1eb7c kh\u00f4ng nh\u1eadn nh\u1eefng l\u1ecbch h\u1eb9n ch\u01b0a ph\u00f9 h\u1ee3p v\u1edbi k\u1ef9 n\u0103ng, th\u1eddi gian ho\u1eb7c khu v\u1ef1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a m\u00ecnh.\n            <\/div>\n          <\/div>\n        <\/div>\n\n<!-- WORKER 3 -->\n<div class=\"vt-faq-group\" id=\"worker-3\">\n  <div class=\"vt-faq-accordion-item active\">\n    <button class=\"vt-faq-question\">\n      <span>1. Hai v\u00ed \u201cDoanh thu\u201d v\u00e0 \u201cChi ph\u00ed\u201d ho\u1ea1t \u0111\u1ed9ng c\u1ee5 th\u1ec3 ra sao?<\/span>\n      <span class=\"vt-faq-icon\">\u203a<\/span>\n    <\/button>\n    <div class=\"vt-faq-answer\">\n      \u0110\u00e2y l\u00e0 hai lo\u1ea1i v\u00ed ri\u00eang bi\u1ec7t trong t\u00e0i kho\u1ea3n c\u1ee7a b\u1ea1n:\n      <br><br>\n      \u2022 <strong>V\u00ed Doanh thu:<\/strong> D\u00f9ng \u0111\u1ec3 nh\u1eadn ti\u1ec1n thanh to\u00e1n t\u1eeb c\u00e1c \u0110\u01a1n d\u1ecbch v\u1ee5 m\u00e0 b\u1ea1n ho\u00e0n th\u00e0nh. B\u1ea1n c\u00f3 th\u1ec3 r\u00fat ti\u1ec1n t\u1eeb v\u00ed n\u00e0y v\u1ec1 t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng c\u1ee7a m\u00ecnh.\n      <br><br>\n      \u2022 <strong>V\u00ed Chi ph\u00ed:<\/strong> D\u00f9ng \u0111\u1ec3 Zena t\u1ef1 \u0111\u1ed9ng tr\u1eeb ph\u00ed k\u1ebft n\u1ed1i 20% sau m\u1ed7i \u0110\u01a1n d\u1ecbch v\u1ee5 th\u00e0nh c\u00f4ng. B\u1ea1n c\u1ea7n \u0111\u1ea3m b\u1ea3o v\u00ed n\u00e0y c\u00f3 \u0111\u1ee7 s\u1ed1 d\u01b0 (ho\u1eb7c kh\u00f4ng b\u1ecb \u00e2m) \u0111\u1ec3 c\u00f3 th\u1ec3 nh\u1eadn vi\u1ec7c li\u00ean t\u1ee5c.\n    <\/div>\n  <\/div>\n\n  <div class=\"vt-faq-accordion-item\">\n    <button class=\"vt-faq-question\">\n      <span>2. Ph\u00ed n\u1ec1n t\u1ea3ng (ph\u00ed k\u1ebft n\u1ed1i) c\u1ee7a Zena l\u00e0 bao nhi\u00eau?<\/span>\n      <span class=\"vt-faq-icon\">\u203a<\/span>\n    <\/button>\n    <div class=\"vt-faq-answer\">\n      Zena \u00e1p d\u1ee5ng m\u1ee9c ph\u00ed k\u1ebft n\u1ed1i l\u00e0 20% tr\u00ean gi\u00e1 tr\u1ecb m\u1ed7i \u0110\u01a1n d\u1ecbch v\u1ee5 th\u00e0nh c\u00f4ng.\n    <\/div>\n  <\/div>\n\n  <div class=\"vt-faq-accordion-item\">\n    <button class=\"vt-faq-question\">\n      <span>3. C\u01a1 ch\u1ebf ho\u1ea1t \u0111\u1ed9ng c\u1ee7a ph\u00ed k\u1ebft n\u1ed1i nh\u01b0 th\u1ebf n\u00e0o? T\u00f4i c\u00f3 ph\u1ea3i n\u1ea1p ti\u1ec1n tr\u01b0\u1edbc kh\u00f4ng?<\/span>\n      <span class=\"vt-faq-icon\">\u203a<\/span>\n    <\/button>\n    <div class=\"vt-faq-answer\">\n      B\u1ea1n kh\u00f4ng c\u1ea7n n\u1ea1p ti\u1ec1n tr\u01b0\u1edbc \u0111\u1ec3 nh\u1eadn \u0111\u01a1n d\u1ecbch v\u1ee5 \u0111\u1ea7u ti\u00ean. C\u01a1 ch\u1ebf ho\u1ea1t \u0111\u1ed9ng nh\u01b0 sau:\n      <br><br>\n      1. B\u1ea1n ho\u00e0n th\u00e0nh \u0110\u01a1n d\u1ecbch v\u1ee5 \u0111\u1ea7u ti\u00ean v\u00e0 nh\u1eadn 100% thanh to\u00e1n t\u1eeb kh\u00e1ch h\u00e0ng.\n      <br><br>\n      2. Sau khi \u0111\u01a1n ho\u00e0n t\u1ea5t, ph\u00ed k\u1ebft n\u1ed1i 20% s\u1ebd \u0111\u01b0\u1ee3c tr\u1eeb v\u00e0o \u201cV\u00ed Chi ph\u00ed\u201d, khi\u1ebfn v\u00ed c\u1ee7a b\u1ea1n c\u00f3 s\u1ed1 d\u01b0 \u00e2m.\n      <br><br>\n      3. \u0110\u1ec3 c\u00f3 th\u1ec3 ti\u1ebfp t\u1ee5c nh\u1eadn c\u00e1c \u0110\u01a1n d\u1ecbch v\u1ee5 ti\u1ebfp theo, b\u1ea1n c\u1ea7n n\u1ea1p ti\u1ec1n v\u00e0o \u201cV\u00ed Chi ph\u00ed\u201d \u0111\u1ec3 s\u1ed1 d\u01b0 tr\u1edf v\u1ec1 0 ho\u1eb7c d\u01b0\u01a1ng.\n    <\/div>\n  <\/div>\n\n  <div class=\"vt-faq-accordion-item\">\n    <button class=\"vt-faq-question\">\n      <span>4. L\u00e0 \u0110\u1ed1i t\u00e1c, t\u00f4i c\u00f3 ph\u1ea3i \u0111\u00f3ng thu\u1ebf v\u00e0 b\u1ea3o hi\u1ec3m kh\u00f4ng?<\/span>\n      <span class=\"vt-faq-icon\">\u203a<\/span>\n    <\/button>\n    <div class=\"vt-faq-answer\">\n      Theo \u0110i\u1ec1u kho\u1ea3n &amp; \u0110i\u1ec1u ki\u1ec7n, b\u1ea1n ho\u1ea1t \u0111\u1ed9ng v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t \u0111\u1ed1i t\u00e1c kinh doanh \u0111\u1ed9c l\u1eadp, kh\u00f4ng ph\u1ea3i l\u00e0 nh\u00e2n vi\u00ean c\u1ee7a Zena. Do \u0111\u00f3, b\u1ea1n c\u00f3 tr\u00e1ch nhi\u1ec7m t\u1ef1 th\u1ef1c hi\u1ec7n c\u00e1c ngh\u0129a v\u1ee5 v\u1ec1 thu\u1ebf thu nh\u1eadp c\u00e1 nh\u00e2n v\u00e0 c\u00e1c lo\u1ea1i b\u1ea3o hi\u1ec3m theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt Vi\u1ec7t Nam.\n    <\/div>\n  <\/div>\n\n  <div class=\"vt-faq-accordion-item\">\n    <button class=\"vt-faq-question\">\n      <span>5. T\u00f4i kh\u00f4ng mu\u1ed1n l\u00e0m \u0110\u1ed1i t\u00e1c n\u1eefa, l\u00e0m sao \u0111\u1ec3 r\u00fat h\u1ebft ti\u1ec1n trong v\u00ed?<\/span>\n      <span class=\"vt-faq-icon\">\u203a<\/span>\n    <\/button>\n    <div class=\"vt-faq-answer\">\n      Khi b\u1ea1n mu\u1ed1n ng\u1eebng h\u1ee3p t\u00e1c, vui l\u00f2ng li\u00ean h\u1ec7 b\u1ed9 ph\u1eadn Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. Ch\u00fang t\u00f4i s\u1ebd h\u01b0\u1edbng d\u1eabn b\u1ea1n quy tr\u00ecnh ch\u1ea5m d\u1ee9t h\u1ee3p t\u00e1c v\u00e0 h\u1ed7 tr\u1ee3 b\u1ea1n r\u00fat to\u00e0n b\u1ed9 s\u1ed1 d\u01b0 h\u1ee3p l\u1ec7 c\u00f2n l\u1ea1i trong V\u00ed Doanh thu v\u00e0 V\u00ed Chi ph\u00ed v\u1ec1 t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng c\u1ee7a b\u1ea1n.\n    <\/div>\n  <\/div>\n<\/div>\n\n        <!-- WORKER 4 -->\n        <div class=\"vt-faq-group\" id=\"worker-4\">\n          <div class=\"vt-faq-accordion-item active\">\n            <button class=\"vt-faq-question\">\n              <span>1. Vi\u1ec7c b\u1eadt nh\u1eadn l\u1ecbch th\u01b0\u1eddng xuy\u00ean c\u00f3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn \u0111i\u1ec7n tho\u1ea1i kh\u00f4ng?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              \u1ee8ng d\u1ee5ng Zena \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u \u0111\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u1ed1i t\u00e1c nh\u1eadn th\u00f4ng b\u00e1o l\u1ecbch h\u1eb9n m\u1edbi m\u1ed9t c\u00e1ch \u1ed5n \u0111\u1ecbnh. M\u1ee9c ti\u00eau hao pin s\u1ebd ph\u1ee5 thu\u1ed9c v\u00e0o thi\u1ebft b\u1ecb, h\u1ec7 \u0111i\u1ec1u h\u00e0nh v\u00e0 c\u00e0i \u0111\u1eb7t th\u00f4ng b\u00e1o c\u1ee7a b\u1ea1n.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>2. T\u00f4i g\u1eb7p l\u1ed7i k\u1ef9 thu\u1eadt tr\u00ean \u1ee9ng d\u1ee5ng, t\u00f4i ph\u1ea3i l\u00e0m sao?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              Khi g\u1eb7p l\u1ed7i k\u1ef9 thu\u1eadt, b\u1ea1n h\u00e3y th\u1eed c\u1eadp nh\u1eadt \u1ee9ng d\u1ee5ng, kh\u1edfi \u0111\u1ed9ng l\u1ea1i app ho\u1eb7c thi\u1ebft b\u1ecb. N\u1ebfu v\u1eabn ch\u01b0a kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c, vui l\u00f2ng li\u00ean h\u1ec7 b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 c\u1ee7a Zena \u0111\u1ec3 \u0111\u01b0\u1ee3c ki\u1ec3m tra nhanh ch\u00f3ng.\n            <\/div>\n          <\/div>\n\n          <div class=\"vt-faq-accordion-item\">\n            <button class=\"vt-faq-question\">\n              <span>3. Zena c\u00f3 h\u1ed7 tr\u1ee3 khi ph\u00e1t sinh tranh ch\u1ea5p gi\u1eefa \u0111\u1ed1i t\u00e1c v\u00e0 kh\u00e1ch h\u00e0ng kh\u00f4ng?<\/span>\n              <span class=\"vt-faq-icon\">\u203a<\/span>\n            <\/button>\n            <div class=\"vt-faq-answer\">\n              C\u00f3. Khi ph\u00e1t sinh v\u1ea5n \u0111\u1ec1 trong qu\u00e1 tr\u00ecnh cung c\u1ea5p d\u1ecbch v\u1ee5, Zena s\u1ebd ti\u1ebfp nh\u1eadn th\u00f4ng tin, h\u1ed7 tr\u1ee3 c\u00e1c b\u00ean trao \u0111\u1ed5i v\u00e0 ph\u1ed1i h\u1ee3p x\u1eed l\u00fd d\u1ef1a tr\u00ean d\u1eef li\u1ec7u l\u1ecbch h\u1eb9n, n\u1ed9i dung trao \u0111\u1ed5i v\u00e0 quy \u0111\u1ecbnh ho\u1ea1t \u0111\u1ed9ng tr\u00ean n\u1ec1n t\u1ea3ng.\n            <\/div>\n          <\/div>\n        <\/div>\n\n      <\/div>\n\n    <\/div>\n  <\/div>\n<\/section>\n\n<script>\ndocument.addEventListener('DOMContentLoaded', function () {\n  const topTabs = document.querySelectorAll('.vt-faq-top-tab');\n  const customerMenu = document.querySelector('.vt-faq-menu-customer');\n  const workerMenu = document.querySelector('.vt-faq-menu-worker');\n  const menuItems = document.querySelectorAll('.vt-faq-menu-item');\n  const faqGroups = document.querySelectorAll('.vt-faq-group');\n\n  topTabs.forEach(tab => {\n    tab.addEventListener('click', function () {\n      topTabs.forEach(t => t.classList.remove('active'));\n      this.classList.add('active');\n\n      const type = this.getAttribute('data-top');\n\n      customerMenu.classList.remove('active');\n      workerMenu.classList.remove('active');\n\n      if (type === 'customer') {\n        customerMenu.classList.add('active');\n        activateGroup('customer-1');\n        customerMenu.querySelectorAll('.vt-faq-menu-item').forEach((btn, idx) => {\n          btn.classList.toggle('active', idx === 0);\n        });\n      } else {\n        workerMenu.classList.add('active');\n        activateGroup('worker-1');\n        workerMenu.querySelectorAll('.vt-faq-menu-item').forEach((btn, idx) => {\n          btn.classList.toggle('active', idx === 0);\n        });\n      }\n    });\n  });\n\n  menuItems.forEach(item => {\n    item.addEventListener('click', function () {\n      const parentMenu = this.closest('.vt-faq-menu');\n      parentMenu.querySelectorAll('.vt-faq-menu-item').forEach(btn => btn.classList.remove('active'));\n      this.classList.add('active');\n\n      const groupId = this.getAttribute('data-group');\n      activateGroup(groupId);\n    });\n  });\n\n  function activateGroup(groupId) {\n    faqGroups.forEach(group => group.classList.remove('active'));\n    const target = document.getElementById(groupId);\n    if (target) target.classList.add('active');\n  }\n\n  document.querySelectorAll('.vt-faq-accordion-item').forEach(item => {\n    const btn = item.querySelector('.vt-faq-question');\n    btn.addEventListener('click', function () {\n      const group = item.closest('.vt-faq-group');\n      group.querySelectorAll('.vt-faq-accordion-item').forEach(el => {\n        if (el !== item) el.classList.remove('active');\n      });\n      item.classList.toggle('active');\n    });\n  });\n});\n<\/script>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-736","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/zenavietnam.com\/en\/wp-json\/wp\/v2\/pages\/736","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zenavietnam.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zenavietnam.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zenavietnam.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zenavietnam.com\/en\/wp-json\/wp\/v2\/comments?post=736"}],"version-history":[{"count":13,"href":"https:\/\/zenavietnam.com\/en\/wp-json\/wp\/v2\/pages\/736\/revisions"}],"predecessor-version":[{"id":5915,"href":"https:\/\/zenavietnam.com\/en\/wp-json\/wp\/v2\/pages\/736\/revisions\/5915"}],"wp:attachment":[{"href":"https:\/\/zenavietnam.com\/en\/wp-json\/wp\/v2\/media?parent=736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}